Medavue Learning (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, purchase a course, subscribe to our services, or otherwise interact with us.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
This may include your name, email address, billing address, payment-related details, account information, and any other information you provide when creating an account, making a purchase, filling out forms, or contacting us.
Transaction Information
This may include details about purchases, subscriptions, billing history, payment method, and payment status.
Technical and Usage Information
This may include your IP address, browser type, device type, operating system, referring pages, pages viewed, time spent on pages, clicks, session activity, and other analytics or diagnostic data.
Communications Information
If you contact us, we may retain your messages, support requests, feedback, or other correspondence.
Marketing Information
We may collect information about your preferences for receiving marketing communications and your interactions with emails or promotional content.
2. How We Use Information
We may use your information to:
provide, operate, and maintain our website and services;
create and manage user accounts;
process purchases, subscriptions, and payments;
deliver course access and educational content;
communicate with you regarding transactions, updates, or customer support;
send newsletters, promotional emails, or marketing communications, subject to your preferences;
improve website functionality, user experience, and course offerings;
analyze website traffic, engagement, and performance;
detect, investigate, and prevent fraud, abuse, security incidents, or unlawful activity;
enforce our Terms & Conditions and protect our legal rights.
3. How We Share Information
We do not sell your personal information.
We may share your information with trusted third parties when reasonably necessary to operate our business and provide our services, including:
payment processors;
website hosting providers;
learning management system providers;
email marketing and communication platforms;
analytics and performance tracking providers;
professional advisors, such as attorneys, accountants, or auditors;
law enforcement, regulators, courts, or other parties when required by law or necessary to protect rights, safety, or property.
We may also disclose information in connection with a business transaction such as a merger, acquisition, restructuring, sale of assets, or financing.
4. Payment Information
Payments may be processed through third-party payment processors and digital wallet providers, including Stripe, Amazon Pay, PayPal, and Google Pay. We do not store full payment card numbers on our servers unless expressly stated. Payment information is handled subject to the privacy, security, and processing practices of the applicable payment provider.
When you make a purchase, certain transaction details may be shared with the payment provider as necessary to complete the transaction, prevent fraud, process refunds, comply with legal obligations, and maintain billing records.
5. Cookies and Tracking Technologies
We may use cookies, pixels, tags, scripts, and similar tracking technologies to improve website functionality, personalize content, remember user preferences, analyze traffic, and support marketing efforts.
These technologies may collect information about your device, browser, browsing activity, and interactions with our website.
You may be able to modify your browser settings to refuse some cookies; however, doing so may affect website functionality.
6. Analytics and Advertising
We may use third-party analytics and advertising tools to better understand how users interact with our website and to improve our marketing efforts. These tools may collect data such as IP address, device information, browser activity, pages visited, and interactions with content or ads.
Third-party providers may use cookies or similar technologies subject to their own privacy policies.
7. Email Communications
If you provide your email address, we may send transactional emails, service-related notices, and marketing communications. You may opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.
Even if you opt out of marketing messages, we may still send important transactional or administrative communications.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and protect our business interests.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
10. Your Privacy Rights
Depending on your jurisdiction, you may have certain privacy rights regarding your personal information, including the right to:
request access to personal information we hold about you;
request correction of inaccurate information;
request deletion of certain personal information;
request information about how your data is collected, used, or shared;
opt out of certain marketing communications.
To exercise any applicable privacy rights, contact us using the contact information provided on the website.
11. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and related laws, including the right to know what personal information is collected, used, disclosed, or shared, and the right to request deletion of certain personal information, subject to applicable exceptions.
Medavue Learning does not sell personal information as that term is commonly understood under the CCPA.
California residents may also have the right to request correction of inaccurate personal information and to limit certain uses of sensitive personal information if applicable under law.
12. GDPR and International Users
If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar privacy laws, you may have additional rights under applicable law, including rights of access, correction, erasure, restriction, objection, and data portability, subject to legal limitations.
Where required, we rely on lawful bases for processing personal information, which may include performance of a contract, legitimate interests, legal obligations, or consent.
13. Do Not Track
Some browsers offer a “Do Not Track” setting. Because there is not yet a universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals.
14. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that personal information has been collected from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
15. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites or services. Your use of those third-party services is subject to their own terms and privacy policies.
16. Data Breach Response
In the event of a data breach affecting your personal information, we may take steps required by applicable law, including investigation, mitigation, notification, and cooperation with law enforcement or regulatory authorities where appropriate.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes become effective upon posting to the website unless otherwise stated. Your continued use of the website or services after changes are posted constitutes your acceptance of the updated Privacy Policy.
18. Contact
If you have questions about this Privacy Policy or wish to exercise any applicable privacy rights, please contact Medavue Learning through the contact information provided on the website.